Latest Update: 07/08/2026
Welcome to Root Digital Concierge LLC (“RDC,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of our website at rootdigitalconcierge.com, our communications (including phone, email, and SMS), and any services we provide. By accessing our website, communicating with us, or using our services, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.
Root Digital Concierge LLC is a U.S.-based virtual assistant agency that places offshore administrative, executive, sales, and support talent with small-to-mid-sized businesses. The specific scope, deliverables, pricing, and terms of any engagement are governed by a separate written Service Agreement entered into between RDC and the client. These Terms govern general use of our website and communications and do not replace any signed Service Agreement.
You must be at least 18 years old and have the authority to enter into these Terms on behalf of yourself or the business you represent. By using our services, you represent and warrant that you meet these requirements.
SMS/Text Messaging Terms:
Consent: You may opt in to receive text messages from RDC verbally during a conversation with our team, through a sign-up form on our website, or by other written consent. Consent to receive marketing or promotional texts is not a condition of purchasing any goods or services.
Message Frequency: Message frequency varies depending on your interaction with our business.
Message and Data Rates: Standard message and data rates may apply based on your mobile carrier and plan.
Opt-Out: You may opt out at any time by replying STOP to any message. After opting out, you will receive a confirmation message and no further texts unless you opt in again.
Help: Reply HELP to any message for assistance, or contact us at info@rootdigitalconcierge.com.
No Sharing: We do not sell or share mobile phone numbers or SMS opt-in information with third parties for their marketing purposes.
All the above categories exclude text messaging originator opt-in data and consent; this information won’t be shared with any third parties.
– Use our website or services for any unlawful purpose
– Attempt to gain unauthorized access to our systems, accounts, or data
– Scrape, harvest, or collect information from our website using automated means without permission
– Transmit viruses, malware, or any harmful code
– Interfere with or disrupt the operation of our website or services
– Misrepresent your identity or affiliation
We reserve the right to suspend or terminate access to anyone who violates these Terms.
All content on rootdigitalconcierge.com including text, graphics, logos, the Root Digital Concierge name and branding, and design is the property of Root Digital Concierge LLC or its licensors and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute, or create derivative works from our content without our prior written consent.
Our website may contain links to third-party websites or reference third-party tools and services. We are not responsible for the content, policies, or practices of any third party. Your use of third-party services is at your own risk and subject to their terms.
Our website and any general information provided on it are offered “as is” and “as available” without warranties of any kind, whether express or implied. We do not warrant that our website will be uninterrupted, error-free, or free of harmful components. Any specific service commitments are governed solely by a signed Service Agreement.
To the fullest extent permitted by law, Root Digital Concierge LLC and its members, officers, employees, and contractors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our website or communications. Our total liability for any claim related to the website or these Terms shall not exceed one hundred U.S. dollars ($100). Liability arising from a signed Service Agreement is governed by that agreement.
You agree to indemnify and hold harmless Root Digital Concierge LLC from any claims, damages, losses, or expenses (including reasonable attorneys’ fees) arising out of your violation of these Terms or misuse of our website or services.
These Terms are governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law principles. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in New York.
We may update these Terms from time to time. When we do, we will revise the “Last Updated” date above. Your continued use of our website or services after changes are posted constitutes acceptance of the revised Terms.
If you have any questions about these Terms, please contact us:
Root Digital Concierge LLC Email: info@rootdigitalconcierge.com Website: rootdigitalconcierge.com State of Operation: New York, United States
Root Digital Concierge places dedicated, fully-managed specialists, cold callers, customer support reps, executive assistants, inbox managers, and admin support; vetted, trained, and accountable to us. Not a freelancer gamble. A real team member who shows up every day.
© 2026 ROOT DIGITAL CONCIERGE
